Information and Policies


Product returns, Safety Data Sheets and other information.

Return Materials Authorization (RMA)

RMA Policy

We understand that products need to be returned for a variety of reasons, and we’re here to help.  We have certain rules we need to follow to ensure patient safety.  Here is the RMA policy in full.

→ RMA Policy

RMA Form

Before we can accept a return, we’ll need to get some information from you.  Please download and complete this form.  You can send it to, and someone will get back to you within one business day.  Please call 1-866-620-6034 for urgent requests.

→ RMA Form (PDF: 172KB)